Work with us

Museum interior panorama

Join the London Transport Museum team, the world’s leading museum of urban transport, and help us use the story of transport to encourage, enrich and inspire. No other capital city is defined and shaped so much by its transport as London, and the Museum and its collection are a window into the past, present and future of how transport keeps London moving, working and growing, and makes life in our city better.

Find out more about working for London Transport Museum by downloading the Shaping London Together brochure [3.17MB]


Customer Service Assistants

Location: London Transport Museum, Covent Garden, London
Closing date: CLOSED

The Customer Services Assistants (CSAs) are responsible for the day-to-day visitor experience & operations of the Museum and bringing the history of the transport network in London to life. The role will actively promote our charitable objectives, Gift Aid, guidebook sales and the Museum’s inspiring collection.

The successful applicant will work across all areas of the Museum's front-of-house operations, including Retail, the Information desk, the galleries and the ticket desk. Several working patterns are available and can be discussed at interview. 

PLEASE NOTE that due to the high volume of responses received we are no longer accepting applications.

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Customer Service Supervisor

Location: London Transport Museum, Covent Garden, London
Closing date: Sunday, 26 January, 23:59

The Customer Services Supervisors are responsible for the day to day running of the Museum. The role's main aim is to ensure that the galleries are operating as expected with interactives working, the facilities are clean and both sites are a safe environment for visitors.

The post holder will be expected to contribute to the wider departmental deliverables and will make daily operational decisions on the floor to support visitors. The role has no direct line management responsibility, but daily Operational and building responsibility for the team and visitors, the post holder is expected to show strong support and engagement skills.

For more information and to apply for this role, please visit the TfL careers website.

Apply now


Other opportunities

There are a number of varied and exciting opportunities at the museum which are offered throughout the year, from volunteering and internships through to work experience and placements.

Get Involved - find out all of the ways to get involved at London Transport Museum

Volunteering - opportunities relating to volunteering, work experience, work placements and internships.

Route into Work - a short pre-employment course for 16-24 year olds designed to prepare young people for meeting employers and applying for jobs, apprenticeships or placements.

Young Volunteer Programme - Young Volunteer projects are a fun and creative way for 16-25 year olds to get work experience by leading on developing and delivering a project with LTM.

At London Transport Museum, we believe that the welfare of children and vulnerable adults is paramount. We will ensure that all children and vulnerable adults who engage with our services are safe and protected. Our commitment to safeguarding excellence can been seen through how we train and support all our staff and volunteers, and how any concerns about the safety of children and vulnerable adults are managed.

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View down Regent Street at night, with Christmas decorations lit up

What's On

Hidden London tours

Experience the hidden side of the Underground. Join our experienced guides on a Hidden London tour and discover unusual and exciting stories of stations rarely seen by the public!

Tours

A cutaway illustration of Piccadilly Circus station showing the booking halls, walkways and station tunnels

Collections

Object of the month

This cross section of Piccadilly Circus is known as a 'stomach diagram' as it shows the 'insides' of the station. You can clearly see the booking hall, escalators, passageways and platforms of the station!

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