Working at London Transport Museum
Working at London Transport Museum
Come work with us to ignite curiosity and shape the future.
We are the world’s leading museum of urban transport and an award-winning day out. But that’s just part of our story. We are passionate. We are curious. We are adventurers.
Join our team
We are small enough for you to make an immediate impact. But our reach is large enough for you to make a difference.
Find out more about working for us by downloading our brochure or below on the page.
Current job opportunities
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Technical Operations Manager
Salary: £35,000 - £38,500 PA, free travel on TfL services plus benefits
Location: Based at Covent Garden, with occasional travel to LTM offices at Albany house and the LTM Depot at Acton required
Contract Type: Permanent, Full time
This role will be 5 days out 7, so will require weekend working
Overview of role
The post holder has direct day to day responsibility for the Museum’s service contracts, organising aspects of the complex operational routine in a single integrated 7-day support function. To meet the specialist requirements of the buildings, their functions, the occupants, and the visiting public. The post holder will assist with the management of works involving the Museum technical assistants, external contractors, and subcontractors on a daily basis.
The Technical Operations Manager will monitor service level agreements with contractors and other departments, Develop, apply and maintain consistently excellent standards of planning and organisation to ensure that all processes and procedures are carried out in accordance with Museum, TfL and legal requirements, facilitating the smooth operation of the Museum. The post holder will be responsible for service contracts within the Museum and will ensure they always represent best value.
How to apply
Read the full job description and apply through TfL’s Careers portal. Applications close on Monday 18 March @ 23:59.
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Senior Trusts and Statutory Manager
Salary: £37,800 - £46,200 PA & free travel on TfL services plus benefits
Location: Albany House (St James Park) / Hybrid
Contract Type: Permanent – Band 3Overview of role
Reporting to the Head of Development, the Senior Trusts and Statutory Manager takes the lead in maintaining and growing capital and revenue funding from trusts, foundations and statutory sources.
You will be responsible for developing high-value reactive bids and proactive applications coordinating cross-organisational responses to large opportunities. You will manage a number of high value grants and key relationships across the Museum’s trusts and statutory portfolio.
You will line manage the Trusts and Foundations Manager, providing support to build relationships with small and medium sized trusts.
A member of the Middle Management Team, you will be a supportive, proactive member of the Museum’s high-performing Development department, securing funding that enables the Museum’s five-year strategy.
How to apply
Read the full job description and apply through TfL’s Careers portal. Applications close on Tuesday 19 March @ 23:59.
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Executive Support Administrator
Salary: £25,575 to £27,500 free travel on TfL services plus benefits
Location: Albany House, London.
Contract Type: Permanent
Band: 1BHybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements.
Overview of role
Provide full and varied administrative support to the Director’s Office and Executive Support team, including but not limited to information governance, resourcing and people, and supporting the Director/CEO, Senior Leadership Team (SLT) and trustees.
Responsible for supporting, championing, maintaining and adhering to Museum-wide policies, processes and procedures.
Key Accountabilities
Provide office management and administrative support to the Director/CEO and SLT including meeting management and organisation, travel arrangements, receiving visitors, answering phone and email queries and ad hoc duties as required.
Support SLT and Heads of Departments with a full meetings management process for internal and ad hoc external meetings including agenda preparation, minute taking, coordination of paper submissions and dissemination, follow up on actions, and venue and catering booking.
Support Museum colleagues regarding best practice in information governance and resourcing processes.
Coordinate and maintain Museum staff and HR processes including: the Joiners/Movers/leavers process, recruitment process, updating the Induction Guide, ensuring the Museum JD database and organisation chart is up to date and reflects the data on SAP.
Responsible for collating, writing and publishing all-colleague communications, collaborating with people leaders across the business for accurate and relevant content. Champion editorial guidelines across internal and external communications.
Manage Executive Support team inboxes and communications across the Museum.
Deputise for manager and Executive Support team colleagues as needed.
How to apply
Read the full job description and apply through TfL’s Careers portal. Applications close on Thursday 21 March @ 23:59.
Interviews will be held on Monday 22 April and Tuesday 23 April (subject to change).
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Operations Office Assistant
Salary: £25,110 - £28,890
Location: Covent Garden, other Museum sites and hybrid working.
Contract Type: Permanent
Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements.
Overview of role
The post holder will provide full and varied support to the Estates, Operations and Resourcing, and Visitor Experience teams, and ensure that office areas for staff throughout the Museum are kept safe, tidy and well maintained. They will undertake administrative duties to support the Director of Estate and Visitor Experience, Head of Visitor Experience and Head of Operations and Technical Services.
How to apply
Read the full job description and apply through TfL’s Careers portal. Applications close on Thursday 28 March @ 23:59.
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Operations and Resourcing Assistant
Salary: £22,000 - £23,400 P/A, free travel on TfL services plus benefits
Location: London Transport Museum at Covent Garden, London
Contract Type: Permanent full timeOverview of role
The post holder will drive the sales of all London Transport Museum’s events, workshops, and general admission. The role will act as a member of the operations and resourcing team, presenting a positive image of the Museum to customers and related organisations.
The post holder will be part of the day-to-day Operations and Resourcing Assistants team that manage the contact centre and reception. The role requires a great deal of administration, keeping business information up to date and accurate. With responsibility for the first point of call for most potential future visitors, customers and stakeholders this role is crucial to the public and professional image of the Museum.
The Operations and Resourcing Assistant will apply and maintain consistent excellent standards of planning, organisation and customer care and services; delivery of all processes and procedures in accordance with Museum, TfL and legal requirements to facilitate the smooth operation of the Museum.
The role is responsible for raising purchase orders for the visitor services department, with this they will also be required to do other administrative tasks as required by the Operations managers, will deliver exceptional service, deliver a support function to the Operations department, have excellent organisation skills, and be able to multi-task.
The post holder will be expected to set an example and be approachable with guests, demonstrating positive behaviour in line with the Museum principles.
Reception and the Operations room will deliver a range of support functions for the Museum. The role will be a key information source for all employees.
This role is 5 days out of 7, so will require weekend working.
The post holder has no direct line management responsibility.
How to apply
Read the full job description and apply through TfL’s Careers portal, with your CV saved as a Word document. Applications close on Tuesday 2 April @ 23:59.
Working for London Transport Museum
Our mission is to:
- Preserve London’s transport history and heritage
- Celebrate and explore the stories of people who shape London
- Create experiences that stretch, grow and inspire the next generation
As a heritage and education charity, we fire imaginations. Our creative spirit underpins everything we do. Every year, we work with thousands of young people, business partners and industry decision-makers to influence London’s future.
We reach more than 100,000 school children a year through our programmes, igniting curiosity among tomorrow’s engineers, designers, scientists and arts enthusiasts.
We want to close the skills gap, redress gender imbalance and create opportunities for the city’s underrepresented and disadvantaged communities.
Alongside this, our thought leadership initiatives, business link-ups and public programmes tackle topics such as smart cities and green innovation – issues that matter to London.
Our popular Hidden London tours explore ‘forgotten’ parts of the Tube network and take people behind the scenes at some of London’s busiest stations.
Our values
You could be joining an environment that is:
For everyone
Everyone feels the Museum’s collections and experiences are for them.
Entrepreneurial and playful
Everything we do is creative, dynamic and resourceful.
Relevant and authentic
We are a window on the past, present and future of how transport keeps London working and growing.
Dedicated and personal
We go the extra mile to deliver.
Sustainable and green
We strive to be environmentally aware and make the right choices.
What we offer
To achieve our plans, we need the best people on our team.
We provide exciting, rewarding opportunities to touch lives. But there are other benefits, too.
In exchange for your skills, enthusiasm and expertise, we offer:
- A generous pension
- Free travel on TfL services
- 75% off an annual rail season ticket
- Discounted Eurostar tickets
- 30 days’ annual leave in addition to public holidays
- Flexible working
- A non-contractual voluntary Private Medical Benefit scheme
- A tax-free childcare scheme
- A range of discounts and benefits from local and national retailers
- Free admission to London Transport Museum for your family
- Cycle to Work scheme
Other ways to get involved
Find out more about volunteering at London Transport Museum, a great way to develop your skills and give back to the community.
Find out more about the opportunities available and our Young People's programme.