Access and facilities

London Transport Museum is located in the south east corner of Covent Garden Piazza. The Piazza is cobbled, with a level path only part of the way round.

Wheelchair users

The museum is accessible for wheelchair users with level access at the Ticket Desk, and lifts to all floors. There are ramps in some areas. Due to the historic nature of our collection, not all of the vehicles are accessible. To support your visit, a wheelchair is available for visitor use. Please ask at the Ticket Desk.

Further Information

Disabled Parking in Westminster
Access Statement

Hearing impairment

Induction loops are located at the Ticket Desk, Cloakroom, Library and Information Desk. Our audio visual exhibits are either subtitled or fitted with induction loops. 

Visual Impairment

Large print Highlights Tours are available on request from the Ticket Desk and the Information Desk on the First Floor. Magnifiers are also available on request. Please ask at the Ticket Desk.

Assistance dogs are welcome, and water bowls are available on request, from the Ticket Desk.

Facilities 

All toilets, including accessible toilets, and baby changing facilities are available on the ground floor.

Museum Depot

The Depot at Acton is close to Acton Town Underground station. The approach road to the Depot has a fairly steep incline. Inside the Depot there are ramps and wheelchair platforms to some areas and a lift to the first floor. The disabled toilet is on the ground floor. Parking spaces at the Museum Depot are limited. During open weekends, parking is only available to blue badge holders, on a first come first served basis.

Website

You can change the way this website looks to suit your needs. The settings available differ from browser to browser, but most browsers offer some or all of the following:

Change the font size
You can adjust the size of nearly all the text on this website by using the font size setting in your browser. This setting is found in the 'View' menu of most browsers.

Other text and colour changes
Some browsers allow you to change the default font and background colours you use. These settings are usually found in the 'Options' or 'Preferences' menus.

Use a 'plain' layout
Many browsers allow you to strip a web page of all layout and styling by turning off the website 'style sheets'. If your browser supports this setting you will most likely find it in the 'View' menu.

Keyboard access
Most browsers let you skip from link to link using the TAB key. The current link will be highlighted in yellow. To move backwards, hold down SHIFT and press the TAB key. At the top of each page there is a selection of links to the main parts of the page (navigation, content, search etc). These links are hidden until they are skipped to, at which point they appear in a yellow box at the top left of the page.

Access Keys
Access Keys are keyboard shortcuts to common pages on a website. This website does not use Access Keys because evidence suggests that they interfere with the keyboard controls of many browsers and screen readers.

Contact us

Email: [email protected]
Switchboard: +44 (0)20 7379 6344 
Fax: +44 (0)20 7565 7254
24 hour information: +44 (0)20 7565 7299