Working at London Transport Museum

Salary: £25,110 - £28,890
Location: Covent Garden, other Museum sites and hybrid working.
Contract Type: Permanent 
 

Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements. 

Overview of role

The post holder will provide full and varied support to the Estates, Operations and Resourcing, and Visitor Experience teams, and ensure that office areas for staff throughout the Museum are kept safe, tidy and well maintained. They will undertake administrative duties to support the Director of Estate and Visitor Experience, Head of Visitor Experience and Head of Operations and Technical Services.

How to apply

Read the full job description and apply through TfL’s Careers portal. Applications close on Thursday 28 March @ 23:59.

Salary: £22,000 - £23,400 P/A, free travel on TfL services plus benefits
Location: London Transport Museum at Covent Garden, London
Contract Type: Permanent full time

Overview of role

The post holder will drive the sales of all London Transport Museum’s events, workshops, and general admission. The role will act as a member of the operations and resourcing team, presenting a positive image of the Museum to customers and related organisations. 

The post holder will be part of the day-to-day Operations and Resourcing Assistants team that manage the contact centre and reception. The role requires a great deal of administration, keeping business information up to date and accurate. With responsibility for the first point of call for most potential future visitors, customers and stakeholders this role is crucial to the public and professional image of the Museum.

The Operations and Resourcing Assistant will apply and maintain consistent excellent standards of planning, organisation and customer care and services; delivery of all processes and procedures in accordance with Museum, TfL and legal requirements to facilitate the smooth operation of the Museum.

The role is responsible for raising purchase orders for the visitor services department, with this they will also be required to do other administrative tasks as required by the Operations managers, will deliver exceptional service, deliver a support function to the Operations department, have excellent organisation skills, and be able to multi-task.

The post holder will be expected to set an example and be approachable with guests, demonstrating positive behaviour in line with the Museum principles.

Reception and the Operations room will deliver a range of support functions for the Museum. The role will be a key information source for all employees.

This role is 5 days out of 7, so will require weekend working.

The post holder has no direct line management responsibility.

How to apply

Read the full job description and apply through TfL’s Careers portal, with your CV saved as a Word document. Applications close on Tuesday 2 April @ 23:59.

Salary: £45,000 - £57,500 P/A
Location: Albany House, London & Hybrid
Contract Type: Permanent, full time 
 

Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements. 

Overview of role

The Head of Communities & Participation is critical to driving a step-change in the ambition and scale of the experiences we create to ignite curiosity to shape the future and the Museum’s capacity to deliver these.

The Head of Communities & Participation will be responsible for the strategic development and delivery of local community engagement and place-making activity, skills and employability programming for people aged 16+ and specialised programming for audiences with additional needs.  As well as overseeing multiple programmes reaching thousands of people, this role champions and supports the development of participatory practice across the organisation.

They will ensure this activity is aligned with the vision for Learning & Participation and the Museum’s Purpose and Strategic Framework and that they are reaching their maximum potential. Under their leadership, collaboration and partnership working with a range of audiences and communities will increase LTM’s relevance and appeal for all and enhance the Museum’s ability to deliver social impact.

How to apply

Read the full job description and apply through TfL’s Careers portal, with your CV saved as a Word document. Applications close on Sunday 7 April @ 23:59.

This will be a two-stage interview process, with first stage interviews taking place on 25, 26, 29 or 30 April.

Salary: £45,000 - £57,500 P/A
Location: Albany House, London & Hybrid
Contract Type: Permanent, full time 
 

Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements. 

Overview of role

The Head of Public Programme & Events is critical to driving a step-change in the ambition and scale of the experiences we create to ignite curiosity to shape the future and the Museum’s capacity to deliver these.

The Head of Public Programme & Events will be responsible for the strategic development and delivery of public programming and events at the Museum and Depot and with heritage vehicles out and about in London and beyond, reaching thousands of children, young people and adults each year. They will also be responsible for operational event support across Learning & Participation.

They will ensure this activity is aligned with the vision for Learning & Participation and the Museum’s Purpose and Strategic Framework and that they are reaching their maximum potential. Under their leadership, innovative, high quality and eye-catching public programming and events will drive increased audience engagement with LTM.  

How to apply

Read the full job description and apply through TfL’s Careers portal, with your CV saved as a Word document. Applications close on Sunday 7 April @ 23:59.

This will be a two-stage interview process, with first stage interviews taking place on 25, 26, 29 or 30 April.