These FAQ’s relate specifically to the January 13 and 20 Met No 1 steam train trips.
When do tickets go on sale?
Tickets were available via a public ballot on the LTM website from the 29 October 2012 (online application) and from 5 November (phone application). This ballot closed on Sunday 11 November 2012.
Why are you having a ballot for tickets?
A ballot was implemented due to popular demand for tickets and limited capacity on the steam train.
What dates are the events?
There are two special heritage train events that run on the Underground on 13 and 20 January 2013. Tickets for these events were available by ballot only. Other heritage events will be taking place during 2013 on over ground train routes and details will be posted on our website as soon as these are confirmed.
What are the prices of the tickets?
There were 2 different ticket prices for first or standard class tickets and 2 different prices for a Met No 1 steam locomotive hauled trip and a Sarah Siddons hauled electric locomotive trip:
Met No 1 Steam locomotive hauled trips:
First class £180
Standard class £150
Sarah Siddons locomotive hauled trips:
First class £80
Standard class £50
Why are there different ticket prices?
The journeys will vary in length with some journeys being hauled by the Metropolitan No 1 steam locomotive, and others by the Sarah Siddons electric locomotive. The Metropolitan Steam locomotive has undergone a huge restoration project and marks a significant part of the 150th anniversary of London Underground. Whilst Sarah Siddons is still a special locomotive, she is electric rather than steam powered and available for heritage vehicle runs annually via the Museum. In this way the ticket price was reduced for Sarah Siddons hauled trips to reflect the rare and unique opportunity Met No 1 steaming on the Underground represents.
There are Met No 1 hauled only trips; Sarah Siddons hauled only trips and round trips that combine both Met No 1 and Sarah Siddons haulage. This is due to timetabling and the positions of the locomotives. On January 13 Met No 1 will be at the East end of the train. On January 20 Met No 1 will be at the West end of the train. Ticket prices were set to make the purchase prices as simple as possible but reflect the journey that you are on. However, Met No 1 will be present on all journeys even if it isn’t hauling - so all trips will be exciting.
How can I buy a ticket?
Tickets were available via a ballot system which has now closed. All available tickets have now been allocated.
How will I know if I have been successful or unsuccessful in the ballot?
Successful applicants were selected at random by computer and have now been notified.
How long is the event?
The heritage train journeys will vary in length from 33 minutes to 55 minutes. Timetables are available on the website. The total event time will include time at the station before the train departs and time at the station after it arrives back. Full details will have been sent to you if you were successful in the ballot.
Where do I need to arrive?
Journeys either start at Kensington Olympia or Moorgate, with most of the journeys departing and arriving back at Moorgate station. You will have been sent the full event details if you were successful in the ballot and all timetable and journey information is available on the website. Please note that Moorgate is not a step free access station. Please refer to the additional accessibility information should you require assistance.
What time should I arrive?
Please arrive at least an hour before the train is due to depart. Due to tight timetabling restrictions on the evenings of the events, and 250 passengers travelling on each trip, we need to make sure there is enough time for everyone to enjoy the event and embark/ disembark comfortably. We cannot guarantee entry with your ticket if you are late for your train trip.
Where will my train journey go?
The journeys will take one of a number of routes between Olympia and Moorgate and all return trips are from Moorgate to Edgware Road or Baker Street.
Why are there different routes that the train may take?
All routes are all along the Metropolitan line. There are slightly different versions of the route due to existing engineering, timetabling and signalling requirements.
How long will my journey be?
Journeys will last between 33 minutes and 55 minutes.
If I don't have a ticket can I still see the steam train on its journey?
The public will be able to see the train along the route, if they have a valid ticket for general travel on the Underground. The safety of all our customers is paramount and therefore if Station staff or British Transport Police feel that the platforms or stations are unsafe or overcrowded, they may restrict access to the platforms or the stations. Please also remember that flash photography is not permitted on any part of London Underground.
I have mobility issues/am a wheelchair user; will I be able to travel on the train?
Entry onto the train is not step free. For further details please refer to our access statement [72.17 KB]
Are toilet facilities available?
There are no toilet facilities at Moorgate station. There are toilet facilities at Kensington Olympia should your journey start or finish here. There are also toilets available at Liverpool Street station, which is one stop on from Moorgate.
Are there concessions for children/OAPs?
No, all tickets are the same price. Please note that no children under the age of 11 will be allowed on the train. This is due to health and safety requirements.
Will I have a seat?
Yes, all customers must be seated throughout the duration of the journey. There are 10 seats in a standard compartment and 8 seats in a first class compartment.
How will I know where to sit?
If you were successful in the ballot you should have now received the details of the date, time and location of your trip. There will also be stewards who will show you where to go on the day. Your ticket will either grant you a first or standard class seat in:
- Carriage A (carriage 353 first class only)
- Carriage B (Chesham set, standard class only)
- Carriage C (Chesham set, standard class only)
- Carriage D (Chesham set, first or standard class)
- Carriage E (Chesham set, first or standard class)
Is photography allowed?
Photography is allowed during the event; however, flash photography is not permitted on any part of the London Underground. Tripods are not allowed during this event.
Are children allowed?
Children between the ages of 11–16 are allowed to participate in this event; however, they must be accompanied by an adult/guardian and are not able to sit next to the doors due to health and safety restrictions. Children under the age of 11 cannot participate in the event.