Access and facilities
London Transport Museum is located in the south east corner of Covent Garden Piazza. The Piazza is cobbled, with a level path only part of the way round.
The museum is accessible for wheelchair users with level access at the Ticket Desk, and lifts to all floors. There are ramps in some areas. Due to the historic nature of our collection, not all of the vehicles are accessible.
A full disabled access guide for London Transport Museum has been produced by DisabledGo and is available here.
There is limited disabled parking in the Covent Garden area. Please check with Westminster City Council for details.
Further information is available in our Access Statement.
Facilities
To support your visit, a wheelchair is available for visitor use. Please ask at the Ticket Desk.
Induction loops are located at the Ticket Desk, Cloakroom, Library and Information Desk.
Large print Highlights Tours are available on request from the Ticket Desk and the Information Desk on the First Floor.
Magnifiers are available on request. Please ask at the Ticket Desk.
Assistance dogs are welcome, and water bowls are available on request, from the Ticket Desk.
All toilets, including accessible toilets, and baby changing facilities are on the ground floor.
The first aid room is also located on the Ground Floor. Please ask a member of staff if you need to use the first aid room.
NEW gallery trail for French visitors
From November 2010 we are offering a free gallery trail for French visitors. The Défi de Découverte ‘discovery challenge’ (and the answers) were developed by LTM Young Consultant Adelah Bilal as part of the Stories of the World programme.
Défi de Découverte - Bienvenue au musée!
Utilisez la carte verte «Stamper Trail» et suivez les nombres dans le musée. La réponse à chaque question est indiquée près de chaque nombre.Vous trouverez également des indices sur la brochure «Highlights».
Défi de Découverte
Défi de Découverte answers
Described tour for blind and partially sighted visitors
Booking is essential for these occasional events as tickets will not be available on the day. To find out about the next event or to book, please email us or call our bookings team on +44 (0)20 7565 7298.
BSL interpreted gallery talk
Booking is essential for these occasional events as tickets will not be available on the day. To find out about the next event or to book, please email us or call our bookings team on +44 (0)20 7565 7298.
Library
Visitors to the Library need to arrive at the Museum's Reception entrance at 39 Wellington Street. The Library is situated on the first floor at the top of a curved flight of stairs. Full disabled access to the Library is available via the lift in the main Museum and then stair lift to the Library. Please let us know when booking your appointment if you would like to use these facilities.
Magnifiers are available for visitor use. Please ask the librarian.
Museum Depot
The Depot at Acton is close to Acton Town Underground station. The approach road to the Depot has a fairly steep incline. Inside the Depot there are ramps and wheelchair platforms to some areas and a lift to the first floor. The disabled toilet is on the ground floor.
Parking spaces at the Museum Depot are limited. During open weekends, parking is only available to blue badge holders, on a first come first served basis.
For all other enquiries about facilities during your visit to the Museum or Depot please contact our Information Desk or email us.
Tel: +44 (0)20 7379 6344
Minicom: +44 (0)20 7565 7310
Email us
Website
For information about using this website, please see Accessibility.
Email updates
Sign up for our regular e-newsletter to find out more about our special events, including forthcoming exhibitions, talks, lectures, children`s activities, craft workshops and family fun days.
Subscribe to our quarterly email update.
Our events leaflet can also be sent to you by post. Send us your details